Our services
LETTER OF WARRANTY
CLED Optoelectronic Technology Co., Ltd, 2F No.1 building, Science and Technology Industrial Park Court, Songshan Lake, Dongguan city, Guangdong China, referred to herein as "CLED", warrants its products to be free from defects of material and workmanship for a period of five years for power supply, from date of shipment to the original purchaser. CLED will under warranty obligation, repair or replace defective part/product at their discretion.
Definition of Defect: LED defects including burn out, loose, broken, un-workable PC board etc. technical and material, workmanship of the luminaries can be considered defects under this warranty obligation. Driver defects includes functional problems of IP system, power factor etc. which affect the solid function of the product will be considered as defects under this warranty obligation.
This warranty does not apply to any product or part that has been subject to misuse, negligence, accident, use outside of product design intent, or attempted repair/modification by anyone other than CLED. CLED’s sole liability for defects or breach of warranty shall be replacement of the parts involved, and, in no event will CLED be liable for special or consequential damages or losses including property damage or other loss as related directly or indirectly to the use of CLED luminaries. In no event is CLED liable for consequential damages or personal injury caused by installation and transportation or negligence during installation and transportation or adjustment. CLED claims no liability for the cost of installation or any other cost incurred during the use of products manufactured by CLED. No representative is authorized to assume additional liability for CLED.
All returns must be factory authorized and CLED must issue a Return Material authorization (RMA), prior to shipping. Returns will be shipped at buyer’s expense.
If CLED finds the product working properly, Buyer may be bilLED for testing, repackaging, and shipping. If warranty has expired, CLED will provide a quote to repair prior to making any such repairs. If product was under Warranty and CLED replaces or repairs the defective product, CLED will pay for return shipping to the customer. In no case will CLED be liable for any cost incurred in removing or installing the product, even if the product had faiLED under a covered Warranty.
CLED reserves the right to make product specification changes to any product at any time, as deemed necessary without prior notice to the customers.
For pricing information on out of warranty repair, contact CLED Customer Service at 86-769- 2307 6887. No other warranties are implied and there are no warranties extended beyond those stated herein.
CLED Optoelectronic Technology Co., Ltd.
2F No.1 building, Science and Technology Industrial Park Court, Songshan Lake, Dongguan city, Guangdong China